We urge clients to deposit an amount they are comfortable investing, however we recommend $100 or equivalent thereof.

Yes, see next entry.

The process of depositing via Crypto’s is much like all our other gateway methods, simply follow the prompts noting important minimums when using Crypto’s of 60 USD and you will carry the network fees associated.
For more details click here.

We only offer withdrawals via Bitcoin atm. The process is again much like our other gateway methods, simply follow the prompts noting important minimums of 60 USD and you will carry the network fees associated.
For more details click here.

BTC – Deposit 0.00025; Withdrawal 0.0005
ETH – Deposit 0.005; Withdrawal 0.0085
USDT – Deposit 15; Withdrawal 15
XRP – Deposit 0.02; Withdrawal 0.02
BCH – Deposit 0.001; Withdrawal 0.001
LTC – Deposit 0.001; Withdrawal 0.001

Deposits via the client dashboard/portal are instant. In the unlikely event where your deposit does not reflect immediately, please contact our support team to assist in rectifying the error.

Withdraws for approved client profiles are processed regularly and should reflect within a few hours when banking with FNB, other banks could take up to 24 hours to reflect.

No, we do not offer any trading advice or signals.

Commissions are charged on certain account types at $10 per lot.

Any profile or personal details can be updated on the client dashboard/portal or email support@trade245.com for assistance.

We do not offer any advice, you may trade when you feel comfortable to do so.

The markets generally closes on Fridays at 23:00(GMT+2) and open on Sunday 23:00(GMT+2) however this may vary depending on market news or conditions.

No, under no circumstances do we trade on behalf of clients. Trade245 is a broker that offers a platform for clients to trade the global markets.

Login to your dashboard/portal, click on trading accounts > Account Settings > Reset Password > Reset to a new password and do not share these credentials with a third party.

https://my.trade245.com/ForgotPassword, enter the registered email address and follow the reset password instructions from your Inbox.

Feel free to explore all account types, there are no limitations on account types available to clients, ensure you understand the terms of each account type.

We have no limitations on the amount of demo accounts available to clients.

There is no limitations on withdraw amounts.

Yes, your funds is secure as Trade245 is a product of Red Pine Capital (PTY) LTD, Johannesburg, South Africa, with company number 2014/220311/07 an authorized financial services provider, licensed and regulated by the Financial Sector Conduct Authority (FSCA) in South Africa, with FSP No. 46044.

Client funds are held in segregated accounts and therefore cannot be used for any corporate expenses.

Swops are generally charged after holding a position overnight. Swops charges are dependent on specific pairs and can be verified by right clicking on your market watch, under symbols and properties.

We offer free training online for qualifying accounts, please contact our support team for further information.

AKA, Zero Spread is a discounted account type offered to suite particular traders & their trading styles. it’s suited typically for traders who prefer to open numerous positions for multiple pairs that move in different directions.

A rebate is a small sum of money paid to a Introducing broker in return for client referrals.

Usable Margin will always be equal to “Equity” less “Used Margin. “Usable Margin = Equity – Used Margin, therefore it is the Equity, NOT the Balance that is used to determine Usable Margin. Your Equity will also determine when a Margin Call is reached, Margin call generally begins at 100%.

Swop Free accounts are a limited offer to clients who would like to take advantage of our promotion, this account will not be charged swops however must remain active for more than 90 days before being archived.

Cent accounts are another value add offered by us to give clients the ability to risk a minimum investment to learn how to become a successful trader.

Leverage increases buying and selling power by providing traders with virtual capital.

Leverage is the capital borrowed by traders from their broker to increase the potential return on investment. If a broker offers a leverage of 1:100 for example, this means that it ” loans” the trader $99 for every dollar the trader deposit so the trader buying power is increased 100 times. So 1:500 means 500 times more buying and selling power

You should keep in mind that while leverage can significantly increase ones profit it also increases risk so you should be cautious when trading on leverage.

Payment via the dashboard/portal allows for a minimum of $5 or R95.

Yes, client are not liable for an account that has a negative balance. A negative balance protection is enabled to correct clients accounts to zero automatically. Should your account not reset automatically please contact our support to rectify the error.

Approved profiles with withdrawals are processed within minutes of your request,  and should reflect within 24 hours.

Trade245 is a product of Red Pine Capital (PTY) LTD, Johannesburg, South Africa, with company number 2014/220311/07 an authorized financial services provider, licensed and regulated by the Financial Sector Conduct Authority (FSCA) in South Africa, with FSP No. 46044.

Trade245 is a product of Red Pine Capital (PTY) LTD, Johannesburg, South Africa, with company number 2014/220311/07 an authorized financial services provider, licensed and regulated by the Financial Sector Conduct Authority (FSCA) in South Africa, with FSP No. 46044.

Please refer to https://www.trade245.com/account-types/ as account types offered could vary.

Clients are eligible to open as many positions per instrument type as they wish. please ensure you understand the risks associated with additional positions.

In Forex trading, a Stop Out Level is when your Margin Level falls to a specific percentage (30%) level in which one or all of your open positions are closed automatically (“liquidated”) by your broker.

No, a credit can never deplete a balance, however credit can be lost which could deplete your equity.

Margin requirements can vary and are dependent on volatility. Due to the unpredictability of the markets, we cannot always ensure that clients are notified immediately. It is the nature of CFD trading that does not always allow for this, margin is always displayed on your trading platform, you are responsible to monitor these margin adjustments accordingly.

Trade245 (Red Pine Capital (Pty)Ltd) acts as intermediary between the investor and MarketFinancials Limited, the counterparty to the contract for difference purchased by the Investor via Trade245, authorized and regulated by the Financial Services Authority of Seychelles with Security Dealer License no. SD006. All liquidity is provided by global tier 1 providers thereby ensuring the best pricing and execution at all times.

A copy of your Passport/ID (front and back for ID card) and a bank statement verifying your address used on sign up.

Using our third party verification process your profile can be approved instantly provided the information you supplied on sign up can be verified and validated.

Please create a new account where your email address can be verified.

Corporate Company registrations are required to provide copies of the Company Registration Documents, Director\s ID copies & a copy of a Bank Confirmation letter.