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Top 10 Most Asked Questions About Trade245

Navigating the world of online trading can be daunting, especially when choosing a reliable broker.

If you’re considering Trade245 or are already a trader with us, you likely have questions about our services, security, and processes.

We understand the importance of clarity and confidence in your trading journey. That’s why we’ve compiled the top 10 most frequently asked questions from traders in South Africa and beyond.

This guide will provide you with clear, concise answers, empowering you to make informed decisions and trade with peace of mind.

Trade245 South Africa: Answering Your Top Trading Questions & Legitimacy

1. Is Trade245 a legit broker?

Yes, Trade245 is a fully regulated broker under the Financial Sector Conduct Authority (FSCA) in South Africa.

We are a product of Red Pine Capital (Pty) Ltd, FSP number 46044, offering secure and transparent trading services.

READ MORE: Is Trade245 Legit? Everything You Need to Know

2. What’s the minimum deposit at Trade245?

You can start trading from as little as:

  • R50–R100 for forex (currency pairs)
  • R150–R200 for indices (like NASDAQ or USA30)
  • R450–R500 for NASDAQ and USA30 on bonus accounts

3. How do I deposit funds into my account?

To deposit:

  1. Log in to your Trade245 dashboard
  2. Click Deposit
  3. Enter the amount
  4. Choose a payment method
  5. Follow the steps provided by the gateway

✔ We support Ozow, Capitec Pay, Peach Payments, Skrill, Neteller, crypto and more.

Full Deposit Guide →

4. How do I withdraw my money?

To withdraw:

  1. Log in and go to My Wallet
  2. Select Withdrawals
  3. Enter the amount and select your bank
  4. Submit your request

Withdrawals are processed in 2–4 business hours, and bank reflection time is usually 24–48 hours.

Full Withdrawal Guide →

5. Do you offer ZAR accounts?

Yes, Trade245 offers ZAR-based trading accounts, which means no currency conversion is needed.

Fund and trade in your local currency.

6. What platforms can I use to trade?

We support both MT4 and MT5 trading platforms, available on:

  • Desktop (Windows & Mac)
  • Mobile (Android)
  • Web (browser-based)

The Trade245 app is available for Android & iOS.

7. Is there a welcome bonus?

Trade245 doesn’t offer a welcome bonus, but we do offer:

  • 100% Deposit Bonus
  • 245% Deposit Bonus
  • Bonus Rescue Accounts

These are available when you choose a bonus account and fund it.

8. Can I open multiple accounts?

No.

Each client is allowed one Trade245 profile, but you can open multiple trading accounts under that one profile.

ALSO READ: Trade245 Withdrawal Documents – What You Need to Provide

9. What documents do I need for FICA?

To verify your account, we require:

  • A clear copy of your ID document
  • A bank statement or confirmation letter (dated within 3 months)
  • A proof of residence (like a utility bill, lease agreement, or affidavit if needed)

Documents & Requirements →

10. How can I get help or support?

You can reach us through:

  • Email support [[email protected]]
  • For business and general inquiries feel free to contact us at [email protected]
  • Social media pages (Linkedin ; Facebook ; Instagram)

For common issues, you’ll also find helpful blog posts and articles under our Blog/Articles section.

✅ Got more questions?

Browse our support articles or reach out—our team is here to help.

🚀 Start your trading journey today with Trade245—your trusted broker in South Africa.

ALSO READ: 5 Reasons to Start Your Trading Journey with Trade245

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www.trade245.com is a website maintained and operated by Trade245 (Pty) Ltd with registration number 2020/539/887. Registered and physical address: Wetton Works, 14 Mercury Crescent, Wetton, Cape Town, 7780; South Africa

Trade245 (Pty) Ltd does not provide services for the residents of certain countries, such as the United States of America, Canada, Israel and the Islamic Republic of Iran.

Risk Warning: Trading on margin involves a high level of risk, including full loss of your trading funds. Before proceeding to trade, you must understand all risks involved and acknowledge your trading limits, bearing in mind the level of awareness in the financial markets, trading experience, economic capabilities and other aspects.

Red Pine Capital (PTY) LTD, Johannesburg, South Africa, with company number 2014/220311/07 an authorized financial services provider, licensed and regulated by the Financial Sector Conduct Authority (FSCA) in South Africa, with FSP No. 46044.

Red Pine Capital (Pty) Ltd acts as intermediary between the investor and MarketFinancials Limited, the counterparty to the contract for difference purchased by the Investor via Trade245, authorised and regulated by the Financial Services Authority of Seychelles with Security Dealer License no. SD006.

Financial Intermediary: M&N Equity Research Ltd Kyrillou Loukareos, 70, KAKOS PREMIER TOWER, 2nd floor, 4156, Limassol, Cyprus.

All payments via Skrill and Neteller are processed for Red Pine Capital (Pty) Ltd